Our dynamic phone processes provide excellent training for arriving at the end result: The appointment!
Live weekly webinars on inbound calls, outbound calls, long-term follow-up, selling to service
customers, calling internet leads, leaving voicemails, recorded content and more. All live
classes are backed up by certification after the webinars and secret shops.
Internet & BDC
Weekly webinars on managing a BDC and Internet department: emailing today’s buyers, Internet
customer follow up, live chats, long-term follow-up, short-term buying cycles, ratings, reviews
and more. Set more appointments and have happier customers with the right processes.
Complete customizable sales process maps. Live weekly webinars on greetings, appraisals demonstration
drives, negotiating, closing, delivery experience, CSI and more.